ONLINE PRIVACY STATEMENT
TANKTECH BV is committed to the responsible handling and protection of your personal data.
We have created this statement to provide you with clear and understandable information regarding our privacy practices when you are accessing or using our website (www.tanktech.eu) or its local equivalents) so that you can make informed choices about the use of your personal data by TANKTECH BV.
When accessing other services or applications through our website, please read the specific privacy conditions which may apply to them.
TANKTECH BV reserves the right to update this statement from time to time by publishing a new version online. This statement was last updated in November 2019.
When this statement refers to TANKTECH BV, it means TANKTECH BV as the controller of your data, namely the TANKTECH BV Affiliates with which you had, have or will have a business relationship or that otherwise decides which of your data is collected and how it is used, as well as TANKTECH BV (Registration number KVK 14108117 The Netherlands).
PERSONAL DATA WE COLLECT
TANKTECH BV collects personal data that you provide to us directly when you request information about our services; subscribe to our website services, email notifications and/or newsletters; make an enquiry through our enquiry form; or carry out a transaction or place an order through our website. This may include:
- Identification and contact data such as name, surname, job title, phone number, email, address and country
- Financial and transactional data such as credit card details
- Any information that you voluntarily share with us such as feedback, opinions or information provided via any of our helplines
TANKTECH BV also collects personal data automatically when you visit our website. This may include:
- Device information such as IP address, referring website, TANKTECH BV pages your device visited and the time that your device visited our website
- Internet log information and details, collected through our third parties such as Google Analytics, that does not specifically identify you
Information collected by cookies (for further information please see the Cookie Policy WHAT ARE COOKIES AND WHY DO WE USE THEM?
Cookies are small text files that are placed onto your computer by websites and/or applications that you visit. Cookies are used to help us improve your experience when using our websites – for example, storing your preferred language setting for the next time you visit.
The information we collect from cookies enables us to:
- Tailor our website to your personal needs
- Remember the notifications that you have been shown, so that you are not shown them again
- Make improvements and updates to our website based on the way you want to use them
- We generally do not use cookies to identify you personally.
HOW WE SHARE PERSONAL DATA
TANKTECH BV shares and transfers your personal data as described here and only in accordance with all privacy practices and local privacy requirements. We may occasionally share non-personal, anonymized and statistical data with third parties for our own business purposes.
The following are the parties with whom we may share personal information and why:
- Occasionally to third party contractors and providers which perform certain functions on behalf of TANKTECH BV, such as picking up and delivering samples, fulfilling inspection orders, sending email, removing repetitive information from client lists, analyzing data and processing credit card payments, direct marketing services, and cloud hosting services. These parties only have access to such information as necessary to perform their functions and may not use it for any purpose other than to provide services to us.
- For any reason if, in TANKTECH BV’s sole discretion, TANKTECH BV believes it is reasonable to do so, including to satisfy any laws, regulations, or governmental or legal requests for such information; in the event of a merger, sale, restructure, acquisition, joint venture or assignment to disclose information that is necessary to identify, contact or bring legal action against someone who may be violating our Business Principles values or other terms and conditions; or to otherwise protect TANKTECH BV.
HOW LONG WE KEEP PERSONAL DATA
TANKTECH BV will retain your personal data for the period of time that is necessary to fulfill the original purposes for which it has been collected. Please keep in mind that in certain cases a longer retention period may be required or permitted by law or to allow TANKTECH BV to pursue its business interests, conduct audits, comply with our legal obligations, enforce our agreements or resolve any dispute.
The criteria used to determine our retention periods include:
- How long is the data needed to provide you with our products or services or to operate our business?
- Are we subject to a legal, contractual, or similar obligation to retain your data? Examples can include mandatory data retention laws in the applicable jurisdiction, government orders to preserve data relevant to an investigation, or data that must be retained for the purposes of contract or litigation
HOW PERSONAL DATA IS PROTECTED
TANKTECH BV follows strict security procedures in the storage and disclosure of information which you have given us in order to prevent unauthorized access, loss or destruction of your personal data. These may include:
- Physical safeguards, with locked doors and file cabinets, controlled access to our facilities and secure destruction of media containing your personal data
- Technology safeguards, like the use of anti-virus and endpoint protection software, and monitoring of our systems and data centers to ensure that they comply with our security policies
- Organizational safeguards, like training and awareness programs on security and privacy, to make sure employees understand the importance and means by which they must protect your personal data
TANKTECH BV does not seek to collect sensitive personal data (also known as special categories of data). If we do so we will always collect the data in accordance with local data privacy requirements. If you choose to provide us with unsolicited sensitive personal data, you will be asked to consent to our processing of such data on a case-by-case basis by using a specific express consent form.
TANKTECH BV does not knowingly collect or solicit personal data from anyone under the age of 18. If you are aged under 18, please speak to your parent/guardian to get their permission before you provide any personal information to TANKTECH BV because without this consent, you are not allowed to provide us with your personal data. If we learn that we have collected data from a person aged under 18, we reserve the right to delete such data with no prior notification or consent.
HOW YOU CAN ACCESS AND CONTROL YOUR PERSONAL DATA
We are committed to ensuring that you can exercise your right of access and you can control your data.
Otherwise, and in accordance with our internal procedures, we will respond to the following requests as described below. All requests shall be addressed via email or by contacting us in writing as described in the section “contact us”:
- Access to personal information: you have the right to request what personal data we hold about you subject to our right to identity verification. If you request a copy of your data, we may charge you a fee, except where this is not permissible under local law.
- Correction and deletion: in some jurisdictions, including the EU (according to data protection laws for data subjects in the EU), you have the right to correct or amend your personal data if it is inaccurate or needs to be updated. You may also have the right to request the deletion of your personal information, however this may not be always possible due to legal requirements and other obligations to keep such data. If we are asked to delete your data, we may keep some minimal information about you to be able to demonstrate that we have fulfilled our obligations.
- Filing a complaint: Any complaints about our adherence to the practices described in this Statement shall be addressed as described here. In some jurisdictions, including according to data protection laws in the EU for complaints issued from subjects in the EU, you have the right to lodge a formal complaint with a data protection authority.
- Marketing preferences: TANKTECH BV may send you regular marketing communications about our services, via different channels such as email, phone, SMS, postal mailings and third-party social networks, in accordance with relevant marketing laws. When required by applicable law, we will obtain your consent before starting these activities.
In order to provide you with the best personalized experience, these communications may be tailored to your preferences, send by email. Our targeted emails contain email messages which use web beacons, cookies and similar technologies to allow us to know whether you open, read or delete the message and which links you open. When you open a link in a marketing email you receive from TANKTECH BV, we will also use a cookie to log what pages you view and what content you download from our websites, even if you are not registered or signed into our site.
In addition, you can exercise your right to prevent marketing communications to you by opting out of emails we send to you. In such cases, we will retain minimum personal data to note that you opted out in order to avoid contacting you again. Please note that even if you opt out from receiving marketing communications, you might still receive administrative communications from us, such as technical updates for our products or services, order confirmations, and other important notices.
HOW YOU CAN CONTACT US
If you have questions or concerns about your privacy, please write to us: